Terms and Conditions of SaleThese terms and conditions apply to all orders and supersede all previous terms. Re-ceipt of acknowledgement of order by you, constitutes your acceptance that our con-ditions are the only conditions that apply to the contract notwithstanding any purport-ed terms put forward by you.
1.1 The terms and conditions govern the supply of goods sold by Aser Promotions Limited, Unit 19-20 3/F Lladro Centre, 72-80 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong (‘we and / or us’) to the customer (‘you’).
1.2 All orders placed are subject to Aser Promotions Limited accepting the order at which point a legally binding contract has commenced between us and you.
2.1 The price payable for the goods is subject to agreement in writing with one of Aser Promotions Limited authorized sales representatives.
2.2 We reserve the right to change the pricing system at any time up to the time of a signed order being placed.
2.3 We must receive a deposit of at least 50% of the order value before starting the production unless other terms have been specifically agreed between us and you.
2.4 Unless other terms have been specifically agreed between us and you the final balance must be paid before the goods can be delivered. Failure to do so will result in Aser Promotions Limited being unable to deliver the goods.
2.5 Aser Promotions Limited has the right to end any promotional prices without prior notice.
2.6 Aser Promotions Limited accepts the following methods of payment:
1) Crossed cheque made payable to “Aser Promotions Limited”
2) Bank transfer to our account
You must check with us in advance if you wish to pay by another method.
2.7 No goods will be delivered on accounts that remain unpaid 14 days after pay-ment is due. Penalty will be charged on overdue accounts, at the rate of 0.5% per week from the date the account became due until payment is received. This does not prevent us from pursuing payment of overdue accounts at any time after payment be-comes due and shall be in addition to and without prejudice to any other rights we may have against you. We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or court proceedings.
3.1 We shall deliver goods in accordance with your delivery details shown on the order and on the date and at the time agreed.
3.2 Upon delivery of the goods to the stated address they shall become your risk and liability.
3.3 Unless agreed otherwise there shall be a delivery fee charged.
3.4 If you are unavailable to accept delivery on the agreed date and time you will be liable for an additional delivery fee up to double the previously agreed delivery charges.
4.Availability 4.1 In the event that we are unable to meet your order requirements, you will be notified promptly and offered an alternative solution.
5.Cancellation and refund
5.1 If you make a cancellation after you have signed the order form, you will be liable for up to 100% of the final value as a cancellation fee.
6.1 If you have notified us of a problem with the delivered goods within 10 days we shall try our utmost to rectify this in the shortest amount of time possible and to the best of our ability.
6.2 Our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods. We can accept no responsibility for loss or damage arising from the supply of goods under this contract. Nothing in these terms and conditions shall affect the right of a consumer.
7.1 Unless other terms have been specifically agreed between us and you every order shall be subject to our sampling charge.
7.2 Your signature or written confirmation approving the print and / or the garment samples commits you firmly to the manufacture of the products.
7.3 If, at any stage after your signed acceptance of the samples, you want to change any element of the order, this can only be done if you pay full costs including costs for additional samples and any abortive costs of product production.
8.1 We reserve the right to supply our products with Aser Promotions Limited or promogifts.hk labels, promotional items or marks that show that Aser Promotions Limited was the supplier unless you and us specifically agree otherwise.
8.2 The customer is responsible for paying all set up costs for the artwork.
8.3 Changes to the artwork after it has been signed off shall be completely at the cost to the customer.
8.4 All artwork should be provided in PDF or AI format. If it is not we charge HK$200 converting fee per image. Additional charges may apply if further graphic work is necessary. These charges will be quoted on case by case basis.
8.5 Where you require a quantity smaller than the minimum quantity shown, this may be possible but may result in higher price. Please contact us for an exact quota-tion.
8.6 We reserve the right to alter any details or design of products illustrated with-out prior notice. While every effort is made to describe our goods accurately on sales literature, email and the website no warranty is given as to accuracy and no responsi-bility will be accepted for error or mis-description and any resulting loss.
9. Delivery Times
9.1 Delivery times will be deemed to commence at the date and time that Aser Promotions Limited receive in writing, "signed off" approval of the artwork that Aser Promotions Limited supplied to the client.
9.2 Every effort will be made to deliver on time, but any delivery day is a best es-timate and no liability is accepted for any loss arising from delay or error in the deliv-ery of the goods.
9.3 When referring to days, Aser Promotions Limited counts working days which are Monday to Friday. (Saturdays, Sundays and Public holidays are not included).
9.4 If your order is urgent and you require delivery faster than the originally agreed timescale, we will use our best efforts to complete the order as a high priority but can not be held liable for failure to do so. In this event no compensation shall be given.
9.5 Special rush deliveries can usually be arranged but will usually be subject to additional charges that will be charged to you.
10.1 Aser Promotions Limited cannot be held responsible for unknowingly produc-ing registered or copyrighted designs. It shall be the customer’s responsibility to check the copyright held on any designs required by you and shall indemnify Aser Promotions Limited from any breach of copyright laws wherever in the world this may occur.
10.2 Aser Promotions Limited reserves the right to refuse to produce designs by the customer that we consider to be offensive or illegal. You shall indemnify us against all action in the future by third parties for such claims.
10.3 This agreement shall be subject to the laws of Hong Kong.